Ordering Information

Ordering Information

Orders for Dawson E&E Parts (Europe) Ltd can be placed online via the web-shop, by email, or by phone/fax to any of our offices. 


An account is required for online ordering on our web shop. The account allows you to place orders and view order history. If you already have an account, please log in at the top right corner of the page. New users are welcome to register an account here.

When placing an order online, you can choose to pay using your account or through card payment.

When ordering through our web-shop the following information is required:

  • Complete delivery address including name of institution, contact person and phone number
  • Complete invoice address (if different from delivery address)
  • Email address or Fax number
  • Valid VAT number (if ordering from within the European Union)
  • Phone number


Alternatively, queries can be handled through our 24/7 email response system. This provides expertise on your request and any issues encountered while ordering through the web-shop.

Contact us


Our phone lines are open from 9am to 5pm, Monday - Friday. Here we can assist you through each step of the ordering process.

Contact us 

Delivery information

We offer a wide range of delivery options no matter of the chosen destination for your purchase. Whether you require your products first thing in the morning to get your machine back in service or have a scheduled maintenance slot, we’re sure we can offer you an appropriate shipping method.

Our automated shipping calculator displays the most suitable delivery options for your specific order. This is located within the checkout section.